CS
CJ S
1 reviews | Active since Jul 2011
10 Dec 2015, 13:53
Lucy Mo***eng
After four complaints on HP I finally got a call from Standard Bank. Lucy Mo***eng was assigned to my complaint and she is as clueless as everyone else in that place. She had no information with which to help me. She danced around my questions. When I asked for her name (to make sure she would phone me back as promised), she retorted with: \My name is Lucy Mo***eng
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Replies (1)
Standard Bank's replyOfficial
11 Dec 2015, 10:45Hello catzup,
We thank you for your posting, thus allowing us an opportunity to address your complaint. Kindly accept our sincere apologies for the service breakdown experienced with our institution.
I confirm that we have been communicating via email on this matter.
We thank you for your patience and continuous support.
Kind regards
Lucy Mo***eng
Complaint Resolution Centre
***
*** (fax)
***
We thank you for your posting, thus allowing us an opportunity to address your complaint. Kindly accept our sincere apologies for the service breakdown experienced with our institution.
I confirm that we have been communicating via email on this matter.
We thank you for your patience and continuous support.
Kind regards
Lucy Mo***eng
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply11 Dec 2015, 10:45
Official
Hello catzup,
We thank you for your posting, thus allowing us an opportunity to address your complaint. Kindly accept our sincere apologies for the service breakdown experienced with our institution.
I confirm that we have been communicating via email on this matter.
We thank you for your patience and continuous support.
Kind regards
Lucy Mo***eng
Complaint Resolution Centre
***
*** (fax)
***
We thank you for your posting, thus allowing us an opportunity to address your complaint. Kindly accept our sincere apologies for the service breakdown experienced with our institution.
I confirm that we have been communicating via email on this matter.
We thank you for your patience and continuous support.
Kind regards
Lucy Mo***eng
Complaint Resolution Centre
***
*** (fax)
***