HT
Heather T

1 reviews | Active since Jul 2016

13 Jun 2017, 22:04

Lucky you still have staff who can deliver

<p>I want to thank and give a huge bouquet to Elsue Greef the Team Leader Regional Service Centres, based at Mokopane Branch, Mmatshabo Diboko the Manager at Thabazimbi Branch and Letlhogonolo Leotwane the Consultant at Thabazimbi Branch. Between them they managed to get my credit card reissued after I struggled for nearly a year to get it done. Well done ladies you have been awesome and have elevated my opinion of the bank.</p> <p>Both Card Division and the Customer Resolution Centre were beyond ineffective. Shame on you.</p>

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Replies (1)
Standard Bank
Standard Bank's reply14 Jun 2017, 08:43
Official

Thank you for your posting.

It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.

We are delighted to hear of your wonderful experience with Elsue Greef , Mmatshabo Diboko and Letlhogonolo Leotwane .

Kind regards

Complaint Resolution Centre
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