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riaan L
1 reviews | Active since May 2014
06 Feb 2019, 09:27
Loyalty brings you nothing - STB just plain ***
Pathetic.... After 25 years you can bet your behind I will be leaving you
@PVT Clients @Prestige Banking
1. You keep on debiting me since Oct 18 after I cancelled my trading account. Formal communication received as well - Guess what - there is no one that can actually resolve the matter after many a email
2. Word Citizen card - You did not load debit order details nor is this account linked to my profile "STILL"..... PVT banker cant even get back to me... Further you no have me as n missed payment, so some ones incompetence is now affecting my credit scores
Why do I actually still stay with you.... FNB here I come
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
06 Feb 2019, 12:54Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply06 Feb 2019, 12:54
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
***
*** (fax)
***
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riaan L's updateReviewer Update
08 Feb 2019, 15:21Typical answer here.... Again just a random reply....
rL
riaan L's update08 Feb 2019, 15:21
Reviewer Update
Typical answer here.... Again just a random reply....