DA
Dee A
1 reviews | Active since Nov 2018
06 Dec 2022, 13:53
Lowest effort made, poor form Standard Bank
Honestly appalled by the lackluster effort on this bank's part.
With all the interest rate changes, Standard Bank couldn't be bothered to inform their customers what the new loan debit amounts will be, not for credit cards, personal loans or even bonds. Even with a premier account, they simply send a generic email saying the rate went up, and make you wait for your surprise at the end of the month.
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Replies (1)0
Replies (1)Standard Bank's replyOfficial
06 Dec 2022, 14:07Good Day Dee Aston
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply06 Dec 2022, 14:07
Official
Good Day Dee Aston
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
