Low Standards Bank

Item: Standard Bank
Rating: 1
Author: vukani N

I have been trying to cancel my account for the almost 6 months now and I am getting no help from Standard Bank, this is affecting my credit score really badly. I have sent Standard Bank a paid up letter and I have also called countless times but my account is still open, incurring charges and interest.

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

16 Jan 2023, 15:52

Dear Vukani Ndaba

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team ***

Standard Bank's reply16 Jan 2023, 15:52

Official

Standard Bank's replyOfficial

16 Jan 2023, 17:33

Hello Mr. Ndaba

Thank you for advising. We will ensure the team receives our escalation and actions your request
Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team ***

Standard Bank's reply16 Jan 2023, 17:33

Official

Hello Mr. Ndaba

Thank you for advising. We will ensure the team receives our escalation and actions your request
Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team ***

Standard Bank's replyOfficial

17 Jan 2023, 09:34

Good day Vukani

Thanks for the update.

We have shared these details with our Complains management team whom have escalated

Our team will be in touch with further feedback.

Thank you

Kindest regardsStandard Bank Hello Peter Team ***

Standard Bank's reply17 Jan 2023, 09:34

Official