LOUSY SERVICE

<p>On the 11th of January I went to open a savings account at Standard bank account having my ID, proof residence & payslip & they further wanted a 3 month bank statement from my other bank of which I went got for them. When we done the SLOW lady gave me the card and told me that the first time I insert my card into an ATM it will prompt me for a new pin. When I got home 30min later I was called back to the branch by the SLOW lady cause she written a wrong I.D on some form & drove back (that's visit number 2 with my ID inhand). What kind of a bank requests a payslip & bank statement to open a lousy savings account (meaning unemployed people can't bank with them).</p> <p> </p> <p>On 21st I wanted to withdraw from the account and it was the 1st time using the card & guess what the ATM didn't ask for a new pin as I was told, so I had use my airtime to call them and only to find out they can't reset my pin, I have to go to a branch with my ID to reset it. The following day drove an hour to O.R Tambo which was my nearest open branch on a Sunday (visit number 3) cause I work on site.</p> <p> </p> <p>Pay day comes (25th), I can't transect cause the SLOW lady set all my monthly limits to zero .</p> <p> </p> <p>Now I have to go to the branch (visit number 4 in 23 days) for or to FICA cause my account is blocked now I can't do ****. On top of it all they send me Afrikaans FICA sms's of which the only thing I can read "FICA" in those sms's. I don't know what gave them an idea that I can speak or even read afrikaans, cause my name & surname speak for themselves that I'm african as can be & my ID number shows that I didn't go to school under oppression. Note out of 8 calls I made to them 2 where less than 5min (weekends only), 2 I hanged up after being on hold for more than 15min, 3 if not 4 where 20min on hold. Sunday the 29th the whole day their systemes were off-line. The list goes on, I'm tired.</p>