Lotto via standard bank app

Item: Standard Bank
Rating: 1
Author: Dean M

Tried playing lotto via standard bank app did receive smes saying I did win and payment will take place in 2 business days it has been 4 business days presently and no payment has been made SMS did have a reffrence No. But no amount of winnings

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

27 Jun 2019, 13:54

Dear Dean

Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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Standard Bank's reply27 Jun 2019, 13:54

Official

Dear Dean

Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
***

Dean M's updateReviewer Update

02 Jul 2019, 12:08

Follow up was made by standard bank and the issue is resolved

Dean M's update02 Jul 2019, 12:08

Reviewer Update

Follow up was made by standard bank and the issue is resolved

Standard Bank's replyOfficial

02 Jul 2019, 19:28

Dear Dean Maharaj

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
***

Standard Bank's reply02 Jul 2019, 19:28

Official