YG
Yeshnie G
1 reviews | Active since Feb 2014
16 Nov 2019, 12:00
Lotto part of the standard bank app is ****
So I took powerball on the standard bank app and I checked the I got 3 +plus powerball number. And the powerball number on its own on 2 different lines. So I should of got R254 but I only got R10. 20. Where is the rest. I looks like the system that you are running is not picking up the first numbers that we are taking. I want my money.
Helpful (0)
Replies (2)0
Replies (2)Standard Bank's replyOfficial
17 Nov 2019, 07:55Hello Yeshnie,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply17 Nov 2019, 07:55
Official
Hello Yeshnie,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's replyOfficial
27 Nov 2019, 08:37Dear Yeshnie Michelle
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply27 Nov 2019, 08:37
Official
Dear Yeshnie Michelle
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
