TM
Thavan M
1 reviews | Active since Oct 2011
26 Jan 2024, 15:32
LOTTO not visible on APP !
I get sms prompting to play LOTTO on the App but THE OPTION TO DO SO "DISAPPEARS AFTER ITS SELECTED". This issue is ongoing for months. I called customer care but still no solution. Apparently it's a known problem but it's still not fixed. MAKES YOU THINK DOESNT IT... and makes one spend money in other channels.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
26 Jan 2024, 15:38Dear Thavan
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply26 Jan 2024, 15:38
Official
Dear Thavan
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
26 Jan 2024, 17:48Dear Thavan
Our team tried reaching out to you.
Please confirm a convenient time we can contact you.
Eagerly waiting your response.
Have a great day.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried reaching out to you.
Please confirm a convenient time we can contact you.
Eagerly waiting your response.
Have a great day.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply26 Jan 2024, 17:48
Official
Dear Thavan
Our team tried reaching out to you.
Please confirm a convenient time we can contact you.
Eagerly waiting your response.
Have a great day.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried reaching out to you.
Please confirm a convenient time we can contact you.
Eagerly waiting your response.
Have a great day.
Kindest regards
Standard Bank Hello Peter Team
***