Lotto *****

Item: Standard Bank
Rating: 1
Author: Yoshen N

Good Day

Please reverse the below 2 transactions for lotto because it gave me error was not successful but still took the money.

My id number is ***.

I cannot take calls because I work in a call centre. I tried calling yourl today but url cut the call on me and I have to be at work now.

Standard Bank: Your lotto transaction was unsuccessful. Please try again. *** T&C's apply. Query? *** Standard Bank: Your lotto transaction was unsuccessful. Please try again. *** T&C's apply. Query? *** My preferred contact is email.

Regards

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

20 Aug 2021, 00:52

Hello

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
***

*** (fax)
***

Standard Bank's reply20 Aug 2021, 00:52

Official

Hello

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
***

*** (fax)
***

Yoshen N's updateReviewer Update

24 Aug 2021, 09:13

It has been resolved

Thank you

Yoshen N's update24 Aug 2021, 09:13

Reviewer Update

It has been resolved

Thank you