CM
Craig M
1 reviews | Active since Jan 2018
22 Jun 2020, 08:41
Lotto
I bought a 10 draw lotto ticker. On the last draw 2020-06-17 lotto plus 1 I got 3 numbers right which was R25. It is now the 22 June and I still have not got a sms to say that the ticket has won and no money has been deposited into my account. The only reason I know I won is because the numbers are chosen numbers which I play constantly. Now it makes me wonder how many times this has happened especially when I play quick pick.
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
22 Jun 2020, 16:40Dear Craig Miller
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
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Standard Bank's reply22 Jun 2020, 16:40
Official
Dear Craig Miller
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
30 Jun 2020, 13:51Dear Craig Miller
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been rectified.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been rectified.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply30 Jun 2020, 13:51
Official
Dear Craig Miller
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been rectified.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been rectified.
Kind regards
Clint Petersen
Complaint Resolution Centre
***