MK
Morgan K

1 reviews | Active since Jan 2020

19 Dec 2023, 20:36

Lotto

Definitely something wrong with the standard bank app,i have been unable to play lotto,icon keeps on disappearing.I have seen numerous complaints on the standard bank website itself about this issue with no response to customers.

0
Replies (3)
Standard Bank
Standard Bank's reply20 Dec 2023, 07:46
Official
Good day Morgan

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply20 Dec 2023, 07:49
Official
Good day Morgan

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
***
Standard Bank
Standard Bank's reply22 Dec 2023, 15:42
Official
Good day Morgan 

We hope you're well. 

We made three attempts to reach you on your mobile and sadly could not get hold of you. 

We have sent an email so that you can reach out to us at your convenience. 

In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. 

Kindest regards
Standard Bank Social Media Team