MM
Modikeng M

1 reviews | Active since Feb 2015

13 Feb 2015, 15:02

lot bank card

Hello Peter<br> <br> 24 jan card swalod by ATM<br> -within five minutes at around 07:23 my phone reported R5000 was withdrawn at bedrams caltex garage,i was still even checking my stop card because i realised that the guy might be a ********<br> --at 08:07,i called standard bank to stop my card,reference of call ***<br> -they confirmed that my card was stopped at 08:10<br> -at around 10:45 i requested my husband to accompany me to protea glen to do new card<br> - to my suprise when i check my phone R1955.82 purchase from spar fontana<br> -i was very suprised because i stoped my card at 08:10<br> -when i arrive at protea glen told dem the whole story<br> - we called to check indeed card was stoped<br> -i spoke to Thulane,reference call ***7,he confirmed card was stopped at 08:10<br> -i opened ***** case with Rendy at standard bank,case no ***<br> -standard bank called to me on following wek confirmed if i widrawn 1955.82<br> -i told them no,they said they are opening ***** case,will be completed within 10days<br> -***** case ***<br> -spoke to obrey today and he told me they cannot pay me because my card and pin was used to take that money<br> -imagine that money was lot after i stop the card.

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Replies (1)
Standard Bank
Standard Bank's reply16 Feb 2015, 08:29
Official
Hello unarine monyai,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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