Lost Title Deed

How does a bank lose a title deed to a house? And then not take the responsibility for the consequence of their actions - by waiting more than 2 months to admit they have lost a title deed? <br> <br> Due to their incompetence, I now have to wait 2 weeks longer to get my house registered, but I still have to move at the end of the month. Do they care about that? NO!<br> <br> If Standard Bank can loose a title deed, I will never trust them with a home loan.<br> <br> Regards<br> Gerhard