LOST THE PLOT IN ITS ENTIRETY

I have a bank account with Standard Bank for my Trust. On one fine day I stopped receiving statements. Upon enquiry, I was told that the account has been inactive and has been put on hold until such time as I am ready to transact. 18 December 2018 I phoned the Standard Bank Call Centre to lift the hold of my account as I was going to sign a debit order for my bond payment. Unfortunately I am so stupid that I could not pass the security questions and on the second try I was advised to visit the branch. I got in my vehicle and drove to the closest branch just to be told that they do not have business banking at their branch and that I needed to go to one of 3 branches of my choosing. Off I went (now very irritated) to Standard Bank Tyger Manor to meet with a business banker to have this done. The lady assisted me and told me that the account is now active. Happy days. First bond payment transferred December 2018. To date I still have not received any bank statements and I am also not able to log onto internet banking. I was going to phone, but oh wait, I do not know the answers pertaining to my life! Off to the bank I go just to be informed that there is a hold on the account and also no debit orders going through. I have been paying additional funds into my bond account as to save on interest so my Bond Holder never informed me that the debit orders are not going through as my account is not in arrears. When requesting an explanation, arms are thrown in the air and I was told that the hold will be lifted in 48 hours. I was now beyond words and just left. Once I got home I decided to phone the branch manager to see if he can assist in getting the hold lifted sooner. The call centre agent kept thanking me for my patience as he was trying desperately to get me transferred the Salmon Davids, the branch manager. 17 minutes later I was informed that it would be better for me to get in my car and go to the branch which I duly do. Upon arrival and asking for Salmon Davids, I was informed that he actually left that branch more than a year ago. By now I am speechless and ask to speak to anyone that is prepared to listen. Long story short - 48 hours from now the account will be active (let's see). My question is, who will be paying the interest I lost the past 3 months on my Bond Account..... and GO!