DG
Dahleen G

1 reviews | Active since Nov 2011

13 May 2020, 12:30

Lost over R20 000,00 due to customer service

My account was unfrozen today after I had to borrow money on a 100% interest rate to pay a few of my creditors. My parents had to break lockdown rules to buy food for my kids to eat. Lost out on a deal that could’ve made me money . Not happy at all covid 19 should not affect customer service.

0
Replies (1)
Standard Bank
Standard Bank's reply13 May 2020, 12:57
Official
Dear Dahleen

We refer to your previous review and would like to inform you feedback has been given to you on email.

Kind regards 

Complaint Resolution Centre
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