Lost Out on my Dream House because of Slow Service

I app**** for a home loan in the beginning of September, all documentation was done and approved until the assessor went out to evaluate the property. The assessor claims that the property is not worth the amount we are asking for. However the land is 8000m2 with a building on the premises - the land across the street with no building on the premises is valuated at 2.1m??? How does this make any sense at all???<br> <br> This process is taking so long, and each time I phone I can only speak to a call centre agent, not someone with authority or the ability to make decisions or give answers. It is incredibly frustrating dealing with Standard Bank Home Loans Department. We even went into the bank to try and get some feedback, waiting there for an hour and a half only to be told that the home loans department can only be contact telephonically. What nonsense is this??? I have never dealt with such slow service before, particularly because we have much business with Standard Bank.<br>