Lost Morgage Bond Certificate

On the 9 of December I sold my property it still hasn't been transfer into the new owners name because Standard bank are not doing their job. First that person Nxumalo, Vusi V [Email Removed] took 3month to come back to the lawyers and telling them that there have to deal with another person with the Name of [Email Removed] now that one is also not responding to any email <br> M&PEscalations [Email Removed] is giving me an Referenc Number what is <br> REF: ***<br> <br> But there not doing anything either <br> <br> All what Standard Bank has to do is give the ,necessary <br> <br> --Authorisation to proceed with a Regulation 68(1) to apply for a copy of the lost Mortgage Bond