TT
Thobani T
1 reviews | Active since Mar 2021
14 Dec 2021, 10:24
Lost money
I am disappointed by Standard bank. My card was swallowed by an ATM at the beginning of November. I went to the branch and reported the matter. I was told that they will investigate that. I lost R8000. Until today I'm waiting for them. I don't know what to do anymore. It seems everyone is not helpful at their branches
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
14 Dec 2021, 13:17Dear Thobani T
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply14 Dec 2021, 13:17
Official
Dear Thobani T
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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