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Noluthando X

1 reviews | Active since Oct 2017

16 Oct 2017, 15:33

lost money

Went to the bank at the gugulethu branch was assisted by a lady and I wanted 10.000 when I got home R2000 was not there , then went back to the bank and I was told she's on leave and they will be giving me a call back that was in June and I still havn t received anything till today

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Replies (2)
Standard Bank
Standard Bank's reply16 Oct 2017, 21:22
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Thoko Kubheka

Complaint Resolution Centre
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*** (fax)
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Standard Bank
Standard Bank's reply17 Oct 2017, 14:18
Official

Dear Noluthando

Kindly refer to the email correspondence and provide the necessary information.

Regards,

Complaint Resolution Centre

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