LA
LYTHEN A
1 reviews | Active since Nov 2019
24 Jul 2024, 07:43
Lost faith in standardbank
We all know the story about my money that was ****med as I did posted it previously. They offer me 50 percent of my money, a goodwill offer. I despute it just wanted to know what procedures I need to follow so I can get them to hand over the investigation report as I feel I need to know what have made them to reach the outcome but I have not heard from them now for over a week. I've contacted the ombudsman and also waiting on a reply from them regarding my case. It seems to me that no one I prepared to help me but I understand that I am just a small fish on the pond. I will explain my story on TikTok or you tube so I can reach out the more people regarding my bad experience. Mr Abdul
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
24 Jul 2024, 07:51Hi Lythen
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Jul 2024, 07:51
Official
Hi Lythen
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
01 Aug 2024, 10:19Hi Lythen
Thank you for taking our call. As per our telephone conservation feedback was provided to you via email. In the event that you are still dissatisfied with the outcome of your complaint, you may also approach the Ombudsman for Banking Services, and this service is free of charge. You may contact them on sharecall number ***or by email on ***
In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance.
Thank you for taking our call. As per our telephone conservation feedback was provided to you via email. In the event that you are still dissatisfied with the outcome of your complaint, you may also approach the Ombudsman for Banking Services, and this service is free of charge. You may contact them on sharecall number ***or by email on ***
In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply01 Aug 2024, 10:19
Official
Hi Lythen
Thank you for taking our call. As per our telephone conservation feedback was provided to you via email. In the event that you are still dissatisfied with the outcome of your complaint, you may also approach the Ombudsman for Banking Services, and this service is free of charge. You may contact them on sharecall number ***or by email on ***
In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance.
Thank you for taking our call. As per our telephone conservation feedback was provided to you via email. In the event that you are still dissatisfied with the outcome of your complaint, you may also approach the Ombudsman for Banking Services, and this service is free of charge. You may contact them on sharecall number ***or by email on ***
In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team