PS
Portia S

1 reviews | Active since Apr 2017

26 May 2021, 10:38

Lost faith customer

So I have mentioned that I will go to hellopetter because of incompetence, here I am. Do u guys follow your own rules and regulations or that of NCR. It’s all good and well that we settled the home loan but u want to keep us trapped so we can’t continue with our live. Please urgently update the credit profile as per my numerous request, my next stop is The Banking Ombudsman

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Replies (1)
Standard Bank
Standard Bank's reply27 May 2021, 01:21
Official
Hello Portia
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  Complaint Resolution Centre
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