ST
Susan T
1 reviews | Active since Apr 2013
19 Jul 2021, 14:32
Lost Documents - Bank DOES NOT CARE
Standard Bank has lost my car registration documents and refuse, with a million excuses, to draw a duplicate. Now the sale of my car is in jeopardy and they just don't car. I had to struggle to get the paper work from my previous car too. DO yourself a favour and don't use Stannic Vehicle and Asset Finance. I will certainly never touch them again.
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Standard Bank's replyOfficial
20 Jul 2021, 01:51Hello Susan
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply20 Jul 2021, 01:51
Official
Hello Susan
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***