GH
Garth H
1 reviews | Active since Jan 2013
23 Aug 2016, 15:43
Lost Documents
<p>My husband and I went into Standard Bank Dainfern Square to apply for a secondary Blue Bean credit card as you can only do that at a branch on Tuesday 12 July 2016 but they must of either thrown away my application as it was never sent through to Blue Bean they have no record of me having app****. Also when you phone Standard Bank they do not have a contact number for Dainfern Square Branch they say it does not exist. I want this secondary card and I am not going into a branch again as it wasted our whole day, so please find my application form and sort this out.</p>
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Replies (3)
Standard Bank's replyOfficial
24 Aug 2016, 06:22Good day Maja
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
********** (fax)
**********Best regards,
Standard Bank's reply24 Aug 2016, 06:22
Official
Good day Maja
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
********** (fax)
**********Best regards,
Standard Bank's replyOfficial
24 Aug 2016, 11:20Good day Maja
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********
Best regards,
Standard Bank's reply24 Aug 2016, 11:20
Official
Good day Maja
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********
Best regards,
Standard Bank's replyOfficial
26 Aug 2016, 06:28Good day Maja
Thank you once again for your posting.
I refer to our email correspondence with us (the bank ) and can confirm that this matter has been addressed.
Kind regards
Joseph Fallie
Complaint Resolution Centre
***
Best regards,
Standard Bank's reply26 Aug 2016, 06:28
Official
Good day Maja
Thank you once again for your posting.
I refer to our email correspondence with us (the bank ) and can confirm that this matter has been addressed.
Kind regards
Joseph Fallie
Complaint Resolution Centre
***
Best regards,