jH
john H

1 reviews | Active since Jan 2012

17 Feb 2015, 16:00

Lost Cards Replacement

I lost my wallet containing credit, debit & garage cards issued by both Nedbank & Standard Bank on the 7th of Feb. I reported the loss to both banks and cancelled all the cards on the same day. Nedbank replaced all my cards by the 10th Feb. It is now the 17th Feb and I'm still waiting for Standard Bank to replace my cards !

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Replies (1)
Standard Bank
Standard Bank's reply18 Feb 2015, 13:08
Official
Hello johnbh,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Best regards,