GC
Gillian C

1 reviews | Active since Mar 2017

31 Mar 2017, 11:59

LOST CARD

<p>I am very disappointed with the way I struggled to get through to the ****** card division. I called their line at 6pm and it took me 45minto block my crredit card. How unsafe is that!!</p> <p>You definitely need to look into freeing up the lines urgently!</p>

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Replies (1)
Standard Bank
Standard Bank's reply31 Mar 2017, 12:41
Official

Good day

Thank you for your hello peter post received.

We assure you that as an organization we are committed to providing the best possible service and we thank you for your honest feedback we will strive to improve our service level gap.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Regards

Kabelo Molefe
Complaint Resolution Centre
Share Call: ***| Fax: *** | Tel no:***|
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