1 reviews | Active since Dec 2015
Lost an Item
Hello,<br> <br> I went to the Standard Bank at Sandton City to deposit money, I went to the teller after filling in the receipt with my wallet and phone in my hand. When I got there, i put my phone and wallet on the desk by the teller and took out money to deposit.<br> <br> I then took my phone and left, When I got to Truworths, I then realised that I lost my wallet and then I went back to the bank, first impression was that no one was willing to help but the teller came and I told her that I might have left my wallet here and then she asked the security but he said he didn't see it.<br> <br> I then tweeted because I was not happy with the way they just didn't show interest. I ask them to pull the footage for me because the wallet as all my cards and all but they refused, I tweeted suggesting this but they never rep****.<br> <br> The wallet was definitely left there because I only went to two places. so it must be there but i was not happy with they way they handle the whole thing. In addition, the Branch Manager was not even interested.
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
