ML
Monique L

1 reviews | Active since Jul 2011

29 Oct 2015, 11:15

Losing Quality Prime Customers

I app**** for Vehicle Finance and was hit with an 11% interest rate. Standard Bank, I am a private banking client? I have been approved AT PRIME through other banks? My private banker (Drika, Alberton Branch) does not want to assist me, and never replies to my emails. I will be moving my private and business portfolio to another bank.

0
Replies (1)
Standard Bank
Standard Bank's reply29 Oct 2015, 14:34
Official
Hello Nicky012,


Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***