Loosing business over poor respond time

<p>Almost a week ago I emailed my Busness Banker, Devi Naidoo to enquire about a busness loan to buy a second busness. On Friday, 17 June, I even phoned the number on her busness card, she was busy, so the lady emailed Davi, Ref: # ********** 821, and still I had no response. We are going to end up loosing the opportunity to get this new busness due to Standard Bank's poor response. </p> <p>We live 90km away from the nearest Busness branch (PE) and cannot just go to the bank. As I hear walk-in customers get preference over the other clients. </p>