SP
Shane P
1 reviews | Active since Mar 2011
17 Feb 2023, 09:37
Look See by Standard Bank
Look See by Standard Bank This must be the worst service i have ever received. I have been a SB client since 1987. I requested a solar quote via Look See on 24 January 2023. They said you can expect the quote in 2 to 3 days. It is now 17 Feb and still no quote. I have followed up numerous times 30 Jan email 5 Feb email 17 Feb email and phone call. Byron Pea**** emailed me on 6 Feb to say he has started me on my solar journey. Looks like this journey will take as long as the earth takes to rotate around the sun, to get finalised.
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Replies (2)
Standard Bank's replyOfficial
17 Feb 2023, 09:40Good Morning Shane
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
KInd Regards
Standard Bank Hello Peter Team
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
KInd Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply17 Feb 2023, 09:40
Official
Good Morning Shane
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
KInd Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
KInd Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
17 Feb 2023, 12:48Hello Shane
Thank you for providing us with the details we will investigation and respond back with a resolution.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for providing us with the details we will investigation and respond back with a resolution.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply17 Feb 2023, 12:48
Official
Hello Shane
Thank you for providing us with the details we will investigation and respond back with a resolution.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for providing us with the details we will investigation and respond back with a resolution.
Kind Regards
Standard Bank Hello Peter Team
***