RS
Robin S

1 reviews | Active since Feb 2014

07 Feb 2017, 07:53

Look at the website : businesstech.co.za, the worst customer service Bank of 2016

<p>This is the third time im writing about this issue on Hello Peter. The first two times this lady Serisha Nagan from Std bank complaints resolution centre said she would get a dedicated business person to contact me, regarding my complaint with Randburg branch. No body contacted me. then I complained again. Then another gentleman Nkululeko Sithole contacted me after I complained to Serisha Nagan profusely on her email. He promised me that he would get somebody from Randburg branch to phone me to help me resolve my problem. He promised to follow up with me, after the person from Randburg branch had gotten hold of me. Guess what? No body from Randburg branch contacted me, and no follow up either from Mr Nkululeko Sithole. Std Bank and Std Bank Randburg, the website of "businesstech.co.za" is absolutely correct. Your service is shocking! and as that website shows you are by far the worst performing bank with regards to customer service. And as you notice thats why you have so many complaints on hello peter. your service is totally terrible. </p> <p>A very unhappy customer...........</p>

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Replies (1)
Standard Bank
Standard Bank's reply07 Feb 2017, 15:48
Official

Thank you for your posting

We apologize for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards


Complaint Resolution Centre
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