CL
Charity L
1 reviews | Active since Feb 2017
25 Sept 2024, 14:03
Long waiting to get an answer from *** number Standard bank
I have been trying to link my profile since yesterday with no joy, my phone is broken and loaded standard bank app on another phone, since yesterday i have been struggling to link. Since this morning @ 8 I have been trying to call *** till no at 14:01 I'm still struggling to go through, and I need to send money to my kids as soon as possible as they are stranded
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
25 Sept 2024, 14:08Good day Charity.
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Sept 2024, 14:08
Official
Good day Charity.
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
CL
Charity L's updateReviewer Update
26 Sept 2024, 11:31I just received a call from a very professional young Banker by the name of Gordon Bila from Standard Bank, regarding my yesterday frustrations with my banking app. I would like to thank him for helping me with patience and with respect. He also convinced me not take my business elsewhere as I intended to go to another financial institution.
I want to say to Gordon Bila Job Well Done, keep on being professional like you are, this world needs people like you. GOOD JOB!!
I want to say to Gordon Bila Job Well Done, keep on being professional like you are, this world needs people like you. GOOD JOB!!
CL
Charity L's update26 Sept 2024, 11:31
Reviewer Update
I just received a call from a very professional young Banker by the name of Gordon Bila from Standard Bank, regarding my yesterday frustrations with my banking app. I would like to thank him for helping me with patience and with respect. He also convinced me not take my business elsewhere as I intended to go to another financial institution.
I want to say to Gordon Bila Job Well Done, keep on being professional like you are, this world needs people like you. GOOD JOB!!
I want to say to Gordon Bila Job Well Done, keep on being professional like you are, this world needs people like you. GOOD JOB!!