JP
Johan P

1 reviews | Active since Dec 2017

03 Feb 2024, 14:01

Long Waiting Times for Feedback

Spent total of 3 hours holding for assistance in getting feedback on expressed delivery of Corporate Credit Card, just to be dropped twice, and said service supplier is closed, cannot provide feedback

0
Replies (1)
Standard Bank
Standard Bank's reply03 Feb 2024, 16:14
Official
Hi Johan

 This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, Standard Bank Hello Peter Team ***