Long waiting times at Standard Bank

Item: Standard Bank
Rating: 1
Author: Donovan L

When you go to the bank to pick up a card and you have to wait 40min for a consultant because there is only one available, this really ticks me off.

There was literally six other people complaining out loud about “why do I have to wait for a consultant”.

This bank is going backwards FAST, terrible service, useless people working here.

Kolonnade Branch

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

24 Jan 2020, 13:37

Hello Donovan

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre

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Standard Bank's reply24 Jan 2020, 13:37

Official