Long waiting period at Standard Bank Blue Route Mall

Worst experience at Standard Bank Blue Route Mall branch on the 1 March 2022. Waited to be assisted for 4 hours. The branch is smaller and terribly understaffed. Standard Bank will lose many clients because of the pathetic service delivery. It's also very unfair to the few staff members who are there to explain to customers why there is such a long wait. Standard Bank needs to employ more people because it is ridiculous to wait in a queue for this amount of time. It's like waiting at a public hospital to be assisted. Really bad, the staff are probably so overworked.