ML
Marshy L
1 reviews | Active since Jan 2024
29 Jan 2024, 13:51
Long waiting period
Why do have to wait 30-45 minutes to get help?
Even in hospitals the service has improved. We don't wait that long.
Customer service is everything...please work on it
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
29 Jan 2024, 13:55Hi Marshy
This is not the level of service we strive for. We understand your frustration and are here to help. Please share with us which branch are you referring to. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. Please share with us which branch are you referring to. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply29 Jan 2024, 13:55
Official
Hi Marshy
This is not the level of service we strive for. We understand your frustration and are here to help. Please share with us which branch are you referring to. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. Please share with us which branch are you referring to. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
31 Jan 2024, 08:40Hi Marshy
Thank you for taking our call. Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Thank you for taking our call. Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply31 Jan 2024, 08:40
Official
Hi Marshy
Thank you for taking our call. Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Thank you for taking our call. Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team