LP
Louis P
1 reviews | Active since Sept 2014
02 Jan 2016, 11:14
Long wait for their mistake
Cash deposit in the atm and the useless machine swallows my card, I go inside to tell them that their machine took my card only to be told to wait to speak to God only knows and end up waiting for an hour. What was supposed to be a 5 minute deposit turns into a hour wait because of a useless old atm
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Standard Bank's replyOfficial
04 Jan 2016, 12:16Hello Louisp12,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's reply04 Jan 2016, 12:16
Official
Hello Louisp12,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,