TM
Tracy M

1 reviews | Active since May 2018

05 Nov 2019, 12:14

Long wait

Standard bank really needs to do something. Westgate always has a queue. Not enough tellers. Not all deposits can be done at the atm. Why close down branches if you donot have the capacity to deal with clients

0
Replies (2)
Standard Bank
Standard Bank's reply06 Nov 2019, 03:49
Official
Hello Tracy
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply14 Nov 2019, 14:21
Official
Dear Tracy Mhelembe

Thank  you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter will be attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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