SN
Sinenhlanhla N

1 reviews | Active since Nov 2022

18 Aug 2023, 15:20

Long wait

We can’t be in the que for more than an hour without being assisted if the bank needs to hire more staff it must do so not letting us wait more than an hour just because employees are not enough and non is being said to us as clients

0
Replies (1)
Standard Bank
Standard Bank's reply18 Aug 2023, 15:23
Official
Dear Sinenhlanhla

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, Standard Bank Hello Peter Team ***