1 reviews | Active since Sept 2022
Long standing card closure failure
I want to express the great disservice I have received from Standard bank. It so happened in 2024 that I was no longer using my SB account and I requested for the closure of that account(looking to pay the arrears at the time that were due to the bank), however I've been given the run around, I even went as far as going to the bank, a branch in Braamfontein Johannesburg and the consultant I spoke to did advise that the monthly fees will be stopped and I just need to make payment of what I owe but it continues to accumulate monthly interest and this if really treating a client unfairly. May you kindly look into this and close my account as I know I am liable for what I owed but the arrears that were accumulated after my closure request would need to be recalculated and failure to do so would mean we need to resolve this with the Ombudsman.
Regards Nyiko ***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest regards,
Standard Bank Hello Peter Team
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We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest regards,
Standard Bank Hello Peter Team
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