DS
Deon S

1 reviews | Active since Apr 2015

14 May 2015, 12:08

LONG RUNNING DISPUTE REFUND

Hello Standard Bank,<br> <br> My name is Mr D. Smit and NOT remax2006!<br> <br> I have still not received any response to inform me that this dispute has been resolved despite being assured that a Resolution Specialist will contact me. This has not happened. I received an sms on 7 May informing me that the dispute had been RESOLVED and that I would be contacted with the outcome. NOTHING has since happened. The reference number yet another NEW ONE and about the 4th ref nr issued since December 2014 is now Ref nr ***. You have until Tuesday 19 May until the close of business to refund me the amount in question PLUS interest, failing which I reserve the right to take whatever action I deem fit in order to recover the said amount.

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Replies (1)
Standard Bank
Standard Bank's reply14 May 2015, 15:27
Official
Hello remax2006,

Thank you for your posting

We apologize for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards

Complaint Resolution Centre
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*** (fax)
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