KL
Khauhelo L
1 reviews | Active since Sept 2019
21 Sept 2019, 10:45
Long queues because of insufficient staff
Standard bank decided to retrench people now I have waited for over an hour at the Diepkloof plaza branch because there is only one teller on the enquiries section, they renovated the place there are no chairs as before for us to sit on while we are waiting!!! I'm completely dissatisfied at this.
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
23 Sept 2019, 00:46Hello Khauhelo,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Sheriline Martin
Complaint Resolution Centre
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Standard Bank's reply23 Sept 2019, 00:46
Official
Hello Khauhelo,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Sheriline Martin
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's replyOfficial
30 Sept 2019, 08:49Dear Khauhelo Lebakeng
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply30 Sept 2019, 08:49
Official
Dear Khauhelo Lebakeng
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***