1 reviews | Active since Feb 2018
Long Queueing Times at Newmarket Branch, Alberton
The waiting times at Standard Bank Newmarket Branch are pathetic. I reopened a Standard Bank cheque account again after several years because I like Standard Bank. Upon my return I discover that they closed the big Alberton branch and the Brackendowns branch to replace them with a smaller Newmarket branch. It seems they are aiming to reduce their customer base by planning for business contraction instead of expansion. I have 2 cheque accounts now - FNB and Standard Bank. With the long waiting times at enquiries at Newmarket (3 consultants versus 3 plus 4 previously at the closed branches). I'm copntemplating closing my new Standard Bank account. It's not work paying those additional monthly fees and wasting time I could be using for my business, waiting in queues. If the situation doesn't change I'm closing the account. It's new. I have nothing to loose but time and money to save.
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
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We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
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Our team tried calling you to no avail.
Please confirm a convenient time we may contact you.
Have a great day further.
Kind regards
Standard Bank Hello Peter Team
***
Our team tried calling you to no avail.
Please confirm a convenient time we may contact you.
Have a great day further.
Kind regards
Standard Bank Hello Peter Team
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I did not see any missed calls today and my phone was on the whole time. Call me at any time on ***.
Regards
Terry
I did not see any missed calls today and my phone was on the whole time. Call me at any time on ***.
Regards
Terry
Thank you for writing back to us.
Please be on the look out for our call as our team will be in touch.
Have a great day further.
Kind regards
Standard Bank Hello Peter Team
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Thank you for writing back to us.
Please be on the look out for our call as our team will be in touch.
Have a great day further.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Thank you for taking our call.
