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MM
Masesi M

1 reviews | Active since Jun 2017

26 Jan 2018, 12:44

Long queee with only 2 consultants

Yhoooo this bank I never came here and see progress Standard bank Northgate its so so slow...they goes my lunch.it does not move.we have been setting on these orange couches 4eva.Do something its Lunch time do we really need to educate manager to add more people during this time REALLY.grow up man

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Replies (10)
MM
Masesi M's update26 Jan 2018, 13:10
Reviewer Update
Im still here really this is disrespect to clients
Standard Bank
Standard Bank's reply26 Jan 2018, 13:12
Official

Thank you for posting your comments.

We are sorry about the trouble you are experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply26 Jan 2018, 13:33
Official

Thank you for posting your comments.

We attempted to contact you to no avail. Your concerns was escalated to our Northgate branch manager.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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MM
Masesi M's update27 Jan 2018, 08:16
Reviewer Update
I cant believe after waiting for so long.Now my money is not reflecting on my account.I cancelled your damn saver contract useless so am I punished for that....aggg man I need that money now is mine
MM
Masesi M's update27 Jan 2018, 08:19
Reviewer Update
You call center say the account has been cancelled.At northgate they said it will reflect yesterday evening.Now am advised to go to the branch to you realy think I have that time to waste play this hode and seek with you
MM
Masesi M's update27 Jan 2018, 08:19
Reviewer Update
You call center say the account has been cancelled.At northgate they said it will reflect yesterday evening.Now am advised to go to the branch to you realy think I have that time to waste play this hode and seek with you
Standard Bank
Standard Bank's reply29 Jan 2018, 05:59
Official

Thank you for posting your comments.

Your concerns have escalated to our Northgate branch manager.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support and loyalty.

Regards

Simphiwe Mtolo

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply29 Jan 2018, 05:59
Official

Thank you for posting your comments.

Your concerns have escalated to our Northgate branch manager.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support and loyalty.

Regards

Simphiwe Mtolo

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank
Standard Bank's reply29 Jan 2018, 05:59
Official

Thank you for posting your comments.

Your concerns have escalated to our Northgate branch manager.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support and loyalty.

Regards

Simphiwe Mtolo

Complaint Resolution Centre
***
*** (fax)
***

MM
Masesi M's update29 Jan 2018, 08:31
Reviewer Update
Simphiwe Mtolo called,I appreciated how conversation went and I believe I will see changes in Northgate.