ID
Ian D

1 reviews | Active since Oct 2020

11 Feb 2023, 12:03

Long que at branch

I have been standing in a queue for an hour and still only have way there. Why can't we do things online?

0
Replies (4)
Standard Bank
Standard Bank's reply11 Feb 2023, 12:06
Official
Hi Ian

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 
ID
Ian D's update11 Feb 2023, 12:35
Reviewer Update
Not sure this is true as we are still standing and waiting.
ID
Ian D's update11 Feb 2023, 12:36
Reviewer Update
You didn't even ask which branch. So how are you supposed to be working on it?
Standard Bank
Standard Bank's reply11 Feb 2023, 13:05
Official
Hi Ian

Thank you for getting back to us. The matter has been escalated our team will contact you.

Kindest regards, Standard Bank Hello Peter Team***