bS
brigitta S
1 reviews | Active since Apr 2010
24 Sept 2024, 09:30
locked bank statments - WHY?
Why on earth is there no way to unlock a standard bank - statement. I cannot print it any more because that has a different password from the one on the statement, I cannot complete my tax returns properly because there is no way to unlock the supporting bank statements or home loan accounts. For the love of all that is reasonable, yes POPIA - but it is my data that I need to share with SARS. Why should i need to downlaod some dogy app- to unlock something which should be straight forward to do in 2024. Why must i print out 12 months of banks statements wasting time and money. then scan them back in. Its stupid.
Helpful (0)
Replies (2)0
Replies (2)Standard Bank's replyOfficial
24 Sept 2024, 09:32Dear Brigitta
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Sept 2024, 09:32
Official
Dear Brigitta
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
25 Sept 2024, 08:12Dear Brigitta
Our team tried calling you to no avail.
Please confirm a convenient time we may contact you.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling you to no avail.
Please confirm a convenient time we may contact you.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Sept 2024, 08:12
Official
Dear Brigitta
Our team tried calling you to no avail.
Please confirm a convenient time we may contact you.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling you to no avail.
Please confirm a convenient time we may contact you.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
