OM
Omphile M
1 reviews | Active since Feb 2024
19 Feb 2024, 19:47
Locked account
Hello I am Omphile. On the 6th February 2024 I received funds on mu account,on the same day the transactional ***** contacted me to inform me that my account will be locked and will await confirmation of funds. On the 7th my sister sent through a confirmation to the ***** department. On the 12th February 2024 my attorney contacted me and informed me that they have sent through a confirmation of funds to standard bank. To date I have not received any communication and the 7days period has lasped. Kindly assist in this regard,standard bank has really disappointed me as it is regarded as one of the best bank but in my regard it has been my worst nightmare.
Helpful (0)
Replies (2)0
Replies (2)Standard Bank's replyOfficial
20 Feb 2024, 07:08Good day Omphile
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Feb 2024, 07:08
Official
Good day Omphile
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
21 Feb 2024, 15:46Good day Omphile
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Feb 2024, 15:46
Official
Good day Omphile
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
