Lock up status on primary account

Ocktober 2014 i got a call that I qualify for a prestige account with a credit and cheque account . After openning the accout i recieved my credit card after 7 days but only got my cheque card on the 19 th of april 2015 . After getting the card i transferred all my money into the cheque account and then closed my old savings account to my dismay i only found out that my card is blocked after trying to buy something now i sit with a card which is useless and i cant access my money by swiping my card . I am very very disappointed with the service from standard bank for not informing me before moving all my money into a locked up account . I wish this can be fixed ASAP as i am leaving the country for work and that i wont be able to use my money that i worked for . I have phoned the bank and the prestige line and even went to the branch and on the end of the day nothing has changed ??????