BG
Beverly G

1 reviews | Active since Jun 2017

02 Jun 2023, 09:31

LOCK ON CHEQUE ACCOUNT

I just received my SARS refund, however I am unable to complete any transactions on my Standard bank Cheque account. There is a lock on the account. I cannot access any funds at all. Why is this? No other bank has this issue, just Standard Bank. I've received refunds in my Standard bank account before and this has never happened in the past. This is one of the many reasons why I stopped banking with you guys in 2021

0
Replies (1)
Standard Bank
Standard Bank's reply02 Jun 2023, 09:35
Official
Dear Beverly 

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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