Locating a branch is challenging - call centre also too busy to answer calls.

They closed many branches. Two branches close to me are closed down. The alternative branch has no address, just the suburb name. - try and search for a branch on their website is challenging. No branch locator link. They have a pdf whereby you must read and analyse and still no addresses! How about i simply type the area and the website just tell me the closest branch? Nope. Try and find the address of a branch - not easy. The call center does not answer the phones - high call volume. Saturday 10am-12:30am The branch in Alberton Newmarket has no address. If you going to close many branches, please have the full addresses of the remaining ones. Also, why not deliver cards to customers as now i must drive far to get to a branch simply to collect a card.